Glass coffee table with black and gold metal base 150 x 80 x 40cm

Exchange Policy Overview

Vintagerescuellc offers furniture and home goods to consumers located in the United States. This Exchange Policy applies to all orders placed through this website and defines the conditions, procedures, and responsibilities related to product exchanges to provide clear information and a structured process.

Website and Company Information

This website is owned by VINTAGE RESCUE,LLC.

Company Name: VINTAGE RESCUE,LLC

Address: 110 ATHENS STREET, WAREHOUSE #3, TARPON SPRINGS, FL 34689, United States

EIN: 33-1239934

Phone: +1 (305) 355-0009

Email: info@vintagerescuellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).

Please contact us via email; we will respond within 24 hours.

14-Day Exchange Without Providing a Reason

Customers may request an exchange within 14 days after receiving the product without providing a reason, subject to the conditions of this Exchange Policy.

This policy is intended to provide a clear and structured exchange process for customers. Requests submitted after this period may not be accepted to ensure an efficient and traceable process.

Product Condition

Products returned or exchanged must be new, unused, and suitable for resale.

Items must be returned in their original packaging with all included accessories. Failure to meet these conditions may affect the acceptance of the exchange request.

Exchange Request Procedure

Customers must submit their exchange request by email to:

Email: info@vintagerescuellc.com

The request must include the order number and product information to allow customer service to verify the request.

Exchange Approval Process

After receiving the request, customer service will generally review it within 24 hours to confirm exchange eligibility and provide the necessary instructions for the next steps.

Exchange Processing

Once the exchange request is approved, the customer must return the product to the address provided.

After the returned product is received and verified to meet the applicable conditions, a replacement item will be shipped.

Exchange Costs

For eligible exchange requests, Vintagerescuellc covers the return shipping and replacement shipping costs.

No additional exchange fee is charged to the customer.

Return Address

Products must be sent to the following address:

VINTAGE RESCUE,LLC

110 ATHENS STREET, WAREHOUSE #3

TARPON SPRINGS, FL 34689

United States

Customers are advised to keep the shipment tracking number for their records.

Product Inspection

Once the returned product is received, an inspection will be conducted to verify that the product is new, unused, and undamaged.

After the product passes inspection, the exchange is generally processed within 2 business days, followed by shipment of the replacement product.

Customer Service

For questions regarding the exchange procedure, customers may contact Vintagerescuellc customer service by email or telephone.

Email: info@vintagerescuellc.com

Phone: +1 (305) 355-0009

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).

Please contact us via email; we will respond within 24 hours.

Customer inquiries are generally processed within 24 hours during business days.

Scope

This Cancellation Policy applies to all orders for furniture and home goods placed through the Vintagerescuellc website by consumers located in the United States, including sofas, beds, coffee tables, nightstands, and related accessories. Delivery is limited to the United States.

Description of the Policy

This policy defines the conditions and procedures for order cancellation and modification, allowing customers to modify or cancel their order within 24 hours after the order is placed.

Right to Cancel Within 24 Hours

Customers may request the cancellation or modification of their order within 24 hours after purchase without providing a reason.

After the 24-hour period, or if the order is already being prepared or has been shipped, the cancellation request may no longer be accepted.

Cancellation and Modification Eligibility

Requests may be processed in the following circumstances:

• The order has not yet been processed by the warehouse

• The order has not been packaged

• The order has not been shipped

If the order has already been shipped, it will be handled in accordance with the Return Policy.

Request Procedure

Customers may submit a cancellation or modification request through:

Email: info@vintagerescuellc.com

Phone: +1 (305) 355-0009

Required Information

When submitting a request, customers should provide the following information:

• Order number

• Customer name

• Contact information

• Type of request (cancellation or modification)

Order Status Confirmation

Customer service will generally confirm the order status within 24 hours:

Order not processed: Cancellation or modification can be processed.

Order already processed: The request will be handled under the applicable return procedure or cancellation may no longer be available.

Refund

If the cancellation is approved, the refund will be issued to the original payment method used for the purchase.

The refund is generally initiated within 2 business days after cancellation is confirmed.

Refund Amount

The refund amount includes the eligible amount actually paid for the product, applicable shipping charges, and applicable taxes included in the original order total, subject to the applicable cancellation and refund conditions.

Orders Already Shipped

If the order has already been shipped, the customer may, after receiving the product, request a return under the Return Policy within 14 days, subject to the applicable return conditions.

Company Information and Customer Service

This website is owned by VINTAGE RESCUE,LLC.

Company Name: VINTAGE RESCUE,LLC

Address: 110 ATHENS STREET, WAREHOUSE #3, TARPON SPRINGS, FL 34689, United States

EIN: 33-1239934

Phone: +1 (305) 355-0009

Email: info@vintagerescuellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).

Please contact us via email; we will respond within 24 hours.