1. Scope of Application and Company Information
This Payment Policy applies to all orders for furniture, home goods, and accessories placed by consumers located in the United States through the Vintagerescuellc website, including online payment processing, order calculation, and the checkout process.
This website is owned by VINTAGE RESCUE,LLC.
Company Name: VINTAGE RESCUE,LLC
Address: 110 ATHENS STREET, WAREHOUSE #3, TARPON SPRINGS, FL 34689, United States
EIN: 33-1239934
Phone: +1 (305) 355-0009
Email: info@vintagerescuellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).
Please contact us via email; we will respond within 24 hours.
2. Accepted Payment Methods
To facilitate online purchases for consumers in the United States, Vintagerescuellc currently accepts the following payment methods:
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Visa
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MasterCard
All orders are charged in U.S. Dollars (USD).
Before the order is confirmed, a detailed summary is displayed, including:
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Product quantities
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Shipping charges, where applicable
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Applicable taxes, included in the order total
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Total order amount
Customers can review all order information and the total amount before completing payment.
Due to bank fraud-prevention systems, payment restrictions, or card-related limitations, some payment cards may be declined. In such cases, customers are advised to contact the issuing bank.
3. Order Amount and Fee Information
The final order amount may include:
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Product prices
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Shipping charges, where applicable
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Applicable taxes included in the order total
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Other applicable charges clearly disclosed during checkout
All prices are displayed in U.S. Dollars (USD), with the applicable order details shown during the checkout process.
Applicable taxes are included in the order total where applicable.
For orders where applicable shipping or delivery charges are included in the checkout amount, the customer can review the total amount payable before completing payment.
4. Payment Security and Data Processing
Vintagerescuellc applies basic security measures to reduce risks associated with payment processing, including:
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No storage of complete payment card information, such as the full card number or CVV, by the website
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Transmission of payment information through encrypted connections
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Monitoring of suspicious transactions
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Payment processing through third-party payment service providers
Customers are advised to avoid making payments through unsecured networks or public devices.
5. Handling Payment Issues
In the event of a payment problem:
Payment Failure
Possible causes may include:
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Insufficient funds
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Incorrect payment information
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Card not activated for the applicable type of transaction
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Bank security restrictions
Loading Error or Interruption
Possible causes may include:
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Internet connection problems
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Browser cache issues
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Temporary interruption of the payment service
Customers may refresh the page and try again later or contact their bank.
Duplicate Charge or Incorrect Amount
In the event of:
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An amount different from the order total
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A duplicate charge
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A charge without a confirmed order
Please contact customer service with:
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Order number
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Payment time
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Proof of payment, such as a screenshot or bank statement
The payment information will be reviewed.
6. Responsibilities of the Customer and the Platform
Platform Responsibilities
Vintagerescuellc is responsible for:
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Maintaining the proper operation of the checkout page
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Displaying and verifying applicable order amounts and transaction information
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Working with payment service providers to process payments
Customer Responsibilities
Customers are responsible for:
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Providing accurate payment information
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Using a valid payment method
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Reviewing the order amount before confirming payment
Third-Party Responsibilities
Banks and payment service providers are responsible for matters such as:
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Payment authorization
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Fraud-prevention verification
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Payment network operation
Issues outside the control of Vintagerescuellc may need to be addressed by the relevant bank or payment service provider.
7. Customer Service and Contact
For any questions related to payments, customers may contact:
Company Name: VINTAGE RESCUE,LLC
Phone: +1 (305) 355-0009
Email: info@vintagerescuellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).
Please contact us via email; we will respond within 24 hours.
For faster assistance, please provide the following information:
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Order number
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Payment time
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Description of the payment issue
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Payment screenshot, if available
Customer inquiries are generally answered within 24 hours.
8. Updates to This Policy
Vintagerescuellc may update this Payment Policy based on changes to its operations, payment service providers, or applicable legal requirements.
The updated version becomes effective when it is published on the website.
Customers are encouraged to review this Payment Policy before placing an order.