Refund policy
Scope
This Return Policy applies to all orders for furniture and home goods purchased by consumers located in the United States through the Vintagerescuellc website.
Company Information
Vintagerescuellc is operated and managed by VINTAGE RESCUE,LLC.
Company Name: VINTAGE RESCUE,LLC
Address: 110 ATHENS STREET, WAREHOUSE #3, TARPON SPRINGS, FL 34689, United States
EIN: 33-1239934
Phone: +1 (305) 355-0009
Email: info@vintagerescuellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).
Please contact us via email; we will respond within 24 hours.
Return Period
The return period is 14 calendar days from the date the customer receives the product.
After this period has expired, this Return Policy no longer applies.
Return Request
For any return request, please contact customer service through:
Phone: +1 (305) 355-0009
Email: info@vintagerescuellc.com
When submitting a return request, please provide the order number and product name to facilitate processing.
Return Address
After confirmation by customer service, products must be returned to the following address:
VINTAGE RESCUE,LLC
110 ATHENS STREET, WAREHOUSE #3
TARPON SPRINGS, FL 34689
United States
Return Shipping Costs and Return Label
When the return conditions are met, return shipping costs are covered by Vintagerescuellc.
Product Condition
Returned items must meet the following conditions:
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Unused and in new condition
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Suitable for resale
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Free from damage and missing parts
Any damage caused by the customer or any missing parts may affect the processing of the refund.
Refund Processing
The refund is generally processed within 2 business days after the returned product has been received and inspected.
The refund is issued to the original payment method used for the purchase.
The refunded amount generally includes the eligible product amount actually paid, applicable shipping charges, and applicable taxes included in the original order total, subject to the applicable return conditions.
Important Information
Please package the products carefully to avoid damage during transportation.
Customers are advised to keep the shipment tracking number for their records.
Please verify the product information before returning the item to avoid errors.
Customer Service
For any questions regarding returns:
Phone: +1 (305) 355-0009
Email: info@vintagerescuellc.com
Customer Service Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).
Please contact us via email; we will respond within 24 hours.